Frequently Asked Questions
Is Gustro Book Centre part of Gustro Limited?
Gustro Limited has two sales points, Gustro Bookshop on the 1st floor and Gustro Wholesale on the ground floor. Both these sales points are housed within Gustro Book Centre, the home of Gustro Limited.
Which publishing houses does Gustro Limited supply?
We sell books from the following publishers:
- Oxford University Press
- Cambridge University Press
- Elsevier Publishing
- Penguin Publications
- Taylor & Francis Group
- Jaypee International
- McGraw Hill Publications
- Kaplan Publishing
- BPP Learning Media
- Lippincott Williams & Wilkins
- Longhorn Publishers (U) Ltd
- Spotlight Publishers (E.A.) Ltd
- East African Educational Publishers
- Kenya Literature Bureau
- MountainTop Publishers
- Scholastic Corporation
- CENGAGE Learning
Is there a special discount for wholesale customers?
Yes, a cash discount of 25% for valid book selling businesses with current trading licenses and a certificate of incorporation.
Does Gustro Limited have a credit ceiling or special payment terms for long term wholesale clients?
With the increasing depreciation of the Uganda shilling against the US dollar, Gustro Limited has had to revise these terms and will now negotiate on an individual basis in the form of a letter.
Does Gustro Limited offer warehouseing services?
Yes, Gustro Limited warehouses books for publishers who we distribute for and we also house consolidation books for projects.
Are there office for rent within Gustro Book Centre?
Currently, Gustro Book Centre has 7 offices on the 3rd floor leased by the following tenants.
Office 1: Roots Publishing
Office 2: Vacant
Office 3: Tula Publishing Limited
Office 4: Vacant
Office 5: Vacant
Office 6: Vacant
Office 7: Booklines Africa Ltd
We are leasing the vacant office spaces. For more information please email firstname.lastname@example.org
What are the available payment options?
1. We accept VISA and Mastercard payments in UGX and USD.
2. MTN Mobile money via MomoPay for both Gustro Limited and Gustro Bookshop.
3. Bank deposits can be made into the Gustro Limited accounts at Stanbic Bank and Bank of Africa (U) Ltd after receipt of your proforma invoice.
4. Cash deposit/payment can be made at the cashier on the 1st floor of our book centre during working hours.
For more information on all the above see Payment.
5. Cheques not exceeding Ugx 10,000,000 can be deposited in accounts at our respective banks.
Please see Terms & Conditions for more information on cheques.
Who are Gustro’s official sales representatives and how can I get in touch with them?
Please see Meet Our Team for our sales executives and their contact information.
Does Gustro Limited have a policy on returns?
Yes we do. Please see Return Policy under Terms & Conditions.
Does Gustro Limited have a delivery service?
Gustro Limited offers delivery for purchases not exceeding one box to locations within Kampala city center during business hours, at an additional cost.
This cost varies based on the delivery location(s) but rates are based on going boda boda charges.
Please see that delivery costs are included in your payment.
How secure is the customer parking?
Gustro Limited offers gated parking for her customers overseen by a security guard. However, because this is public parking, Gustro management cannot 100% assure the security of vehicles or property.
The management of Gustro therefore advises her dear customers to always mind their property while at Gustro, and lock and arm their vehicles.
* Gustro Limited is not liable for the loss of any vehicle or property left unattended.
I want to make a special order. What do I do?
Call +256 778 282323 our general line or send us an email here.